Faq

(1) What is my bot's prefix?

You don't need any prefix since we now use Slash Commands.

Type / - If you don't see any commands listed, reinvite the bot here.

(3) How do I get the role, channel or user ID?

1. Go to your Discord user settings and then Advanced
2. Enable Developer Mode
3. Go to the role, channel or user you wish to find the ID of
4. Right click on it and copy ID

(4) My Bot doesn't respond to commands or is offline?

-> Check the right side of discord to see if the bot is online (if not it may be a restart).
-> Try the command /ping
-> Make sure the bot has got all needed role permissions on the server.
-> Make sure the bot has got all needed Role permissions within the channel settings.
-> Check if you have disabled slash commands in certain channels, via Server Settings -> Integrations -> ActivityRank.

Also check commandOnly and noCommand channels, but it is advised to use the Integrations menu instead.

(5) How do I change the xp settings?

/config-xp xp-per
/config-xp bonus-xp-per
/config-server cooldown

Note that this will recalculate everything

(6) What is the level factor?

The level factor says how many XP more per level you need. See below the definition of each number as well as how it is calculated.

Run: /serverinfo type:levels
The 1st number is the amount of XP needed to gain the next level (the bracketed number is the total XP needed)

Previous Level
((((level + 1) * level) / 2) - 1) * LF - 100

Next Level
((((level + 1) * level) / 2) * LF) + (level * 100)

Current level
(((((level + 1) * level) / 2) * LF) + (level * 100)) - ((level * LF) + 100)
(Previous level is previous to your current level eg. you are level 5, use level 4)

(7) All about Levelroles

-> To add a role use /config-role levels and fill out the required fields.
-> To change the level use the command for assigning/deassigning levels again but use the level you wish.
-> To remove, set the level to 0.

If roles don't get assigned upon levelup:
-> Make sure the ActivityRank role is above all levelroles on the role ladder/hirachy: https://cdn.discordapp.com/attachments/940677091446386739/1005850212872507443/unknown.png?size=4096
-> Make sure the Bot has all needed permissions (Check via /serverinfo - Subcategory permissions
-> Make sure the assignlevel is lower than the deassignlevel.

When do people get the roles assigned?
-> They need to levelup again. This can happen by receiving enough XP on the default way or an admin giving bonus XP.

(8) Is it possible to use Admin commands without Admin permissions?

Yes, because you need MANAGE SERVER permissions in order to use Admin commands.

(9) Are there only 13 levels and top 12 users?

There are unlimited levels! Simply add a page number at the end of the commands:
/serverinfo type:levels (shows page 5 of the levels)
/top members server page:2 (shows page 2 of the leaderboard)

(10) Is there a rank card?

A rank card will be a thing in the future.

(11) The bot doesn't give XP

Make sure the bot has the permissions to read in the channels.
Check if you have a noxp role: /serverinfo type:NO XP roles
Check if the channel is a noxp channel: /serverinfo type:NP XP channels
If it's a voice channel: the Bot updates voicetime every 0.1 hours (6 min) or 0.2 hours (12 min)
Make sure you didn't deactivate the specific XP type

(12) All about 🏆 bonus XP

To give bonus XP
/bonus role role: give: take:
/bonus member member: give: take:

You can't give Level, only XP. Maximum of 1.000.000 XP per command run.

Bonustime:
Configure your XP per values (they get added upon the default XP per settings, NOT multiplied!): /config-bonus xp-per
Sart your bonustime with: /config-xp bonustime

(13) How do I set up levels for voice/text/invites/likes only?

You can deactivate textmessage XP, voice XP, invite XP or like/vote XP
/config-server set

These are toggles. Means they either get activated or deactivated.

-----------------------------

More details for Voice Leveling only:

1. disable all other modules:
/config-server set

2. If you need specific voicetimes check our calculator (not completely finished yet).
Maybe you need to change your levelfactor or xp per voiceminute!!
/config-xp levelfactor
/config-xp xp-per

3. Do the levelroles:
/config-role levels role: assignlevel: deassignlevel:

(14) I'm not getting any level up messages?

1. Either use /config-server set and choose between "Notify via DM" or "Notify Last Active Channel"
or use /config-channel channel: and choose Levelup Channel

2. Set the level up message, use the variables, <mention>, <name>, <level>, <servername> and <rolemention>
Type /config-messages, choose "Levelup Message" and then enter your message.
Make sure the bot has the permissions to send embeds and messages aswell as attach files in your chosen channel

(15) What are votes?

Votes (or Likes) are a way for users to give someone XP. You can use the command /member upvote or you can activate reaction voting on your server with /config-server set and choose "reaction vote",

You can change the votecooldown with /config-server cooldown

You can change your vote-emote and name with /config-server vote then when a user reacts on a message, it gives the message sender one Like (or two if you got 2x power), and they gain a set amount of XP.
You can get 2x power for 3 days by upvoting the bot on top.gg /token redeem votepower

(16) Can I stop muted/deafened/solo users from gaining XP in voice channels?

Run /config-server set and click on "Allow Muted XP", "Allow Deafened XP" or "Allow Solo XP" to either allow or disallow.

Bots don't count as users!

(17) When does the monthly, weekly and daily stats reset?

The monthly stats reset every 2nd day of the month

(18) An error occured or no Commands get listed, what to do?

If there are no commands listed if you type /, reinvite the bot and wait 5 minutes.

If the bot says an error occured or the application timed out, please try again later. It might be a shard down or a restart. If it still doesn't work contact the Help Staff

(19) Why doesn't my voicetime get updated anymore?

Most likely you just need to disconnect and connect back to any voice channel, wait a few minutes and then check your stats again.

Otherwise you're using a Bot that creates temporary voice channels. At a certain point this breaks your voice tracking (and XP).
Either remove the voice channel bot, stop using the voice activity XP (in future you will be able to turn this off) or live with it.
After a restart of the bot it fixes itself, BUT only for a certain amount of time!

If it's not a Bot, then the first update happens after 12 minutes (0.2) and then every 6 minutes (0.1)
0.1 = 6 min
0.5 = 30 min
1.0 = 60 min

(20) How does invite XP work?

You can set one person as Inviter -> The person who invited you. /inviter member:
Both of you get 1 Invite (✉️) onto your Stats and a set amount of XP.
To check who you set as Inviter, simply run /memberinfo
This is a one-time decision!! Once this is set, only a reset of the whole server's Inviters can undo it!

(21) What are the different Stats/Emojis?

✍️ = Textmessages
🎙️ = Voicetime (shown in hours)
✉️ = Invites (see FAQ nr. 22)
❤️ = likes (see FAQ nr. 17)
🏆 = Bonus (give/take or Bonustime)

(22) Will there be a Dashboard?

A Dashboard is planned, but we can't give an ETA.